Terms of Service
Last updated: July 14, 2026
1. Acceptance of Terms
These Terms of Service ("Terms") form a legally binding agreement between you (and the company you represent, if applicable) and BuzzFuzz Inc. ("BuzzFuzz," "we," "us," or "our"), a Delaware corporation. By accessing buzzfuzz.ai (the "Site"), creating an account, or using any of our services, you confirm that: • You have read and understood these Terms. • You are at least 18 years of age. • You have the authority to bind yourself and any organization on whose behalf you are acting. • You agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Site or our Services. We may update these Terms at any time; continued use after a material update constitutes acceptance of the revised Terms (see Section 21).
2. Description of Services
BuzzFuzz provides done-for-you authority placement services ("Services"), including but not limited to: • Podcast booking and guest coordination • Guest article and byline placement • Newsletter feature outreach • Webinar and virtual summit appearances • Conference and speaking stage opportunities The specific scope, deliverables, pricing, and timeline for your engagement are defined in your Order Form, Statement of Work, or service agreement ("Order Form"), which is incorporated into these Terms by reference. In the event of a conflict between these Terms and an Order Form, the Order Form controls for that engagement.
3. Forward-Looking Statements and Service Descriptions
Parts of this Site describe capabilities, service offerings, timelines, integrations, and results that reflect what BuzzFuzz is building and intends to offer, rather than a guarantee of what exists or is available today. Specifically, you should assume that: • Product and service descriptions, channel offerings, and turnaround times may represent planned or in-development capabilities and may change, be delayed, or be discontinued without notice. • Performance figures, benchmarks, statistics, sample results, and case studies presented on the Site are illustrative and are provided to demonstrate the intended value of the Services. They are not audited, are not a promise of results, and should not be read as typical or expected outcomes. • Testimonials, reviews, names, photographs, and activity notifications displayed on the Site may be illustrative or representative examples used for demonstration purposes rather than statements by identified individual customers. Nothing on this Site is an offer, warranty, or commitment that any particular feature, placement, outcome, or timeline will be delivered. The authoritative description of what you are purchasing is your Order Form or service agreement, not the marketing content on this Site. Where the Site and your Order Form conflict, the Order Form controls. We update this Site regularly and do not warrant that all content is complete, current, or accurate at any given time. If a specific claim on this Site matters to your buying decision, please confirm it with us in writing at [email protected] before relying on it.
4. Account Registration and Security
To access certain features, you must create an account. When registering, you agree to: • Provide accurate, complete, and current information. • Keep your account information up to date. • Maintain the confidentiality of your login credentials. • Notify us immediately at [email protected] if you suspect unauthorized access to your account. You are solely responsible for all activities that occur under your account, whether or not authorized by you. BuzzFuzz will not be liable for any loss or damage resulting from unauthorized account access caused by your failure to protect your credentials. We reserve the right to terminate accounts that contain false information, are inactive for more than 24 months, or violate these Terms.
5. Payment, Billing, and Refunds
4.1 Fees Service fees are as specified in your Order Form. Unless otherwise agreed, all fees are due in advance of service delivery. Prices are in US dollars and are exclusive of applicable taxes. 4.2 Payment Methods We accept payment via credit card (processed by Stripe), ACH bank transfer, and wire transfer for qualifying accounts. By providing payment information, you authorize us to charge all fees when due. 4.3 Late Payments Invoices not paid within 14 days of the due date may accrue interest at 1.5% per month (or the maximum permitted by law, if lower). We reserve the right to suspend Services for accounts more than 14 days past due, and to terminate engagements for accounts more than 30 days past due. 4.4 Taxes You are responsible for all applicable taxes, duties, and levies arising from your purchase. If BuzzFuzz is required by law to collect or remit taxes, we will add them to your invoice. 4.5 Refunds Due to the nature of our Services (which begin immediately upon onboarding), most engagements are non-refundable once work has commenced. Refund eligibility, pro-ration policies, and any guarantees specific to your engagement are defined in your Order Form. If your Order Form is silent on refunds, no refund is available for work already performed. This does not affect any rights you may have under applicable consumer protection laws.
6. Client Responsibilities
Your active participation is essential to our ability to deliver results. You agree to: • Attend scheduled onboarding calls, strategy sessions, and check-ins in a timely manner. • Provide accurate biographical information, media kit assets, and pitch material approvals within the timeframes we request (typically 2–3 business days). • Respond promptly to confirmed booking opportunities. Delays in responding may result in lost placements. • Honor all confirmed bookings. Canceling or failing to appear for a confirmed interview or appearance without at least 72 hours' advance notice may damage our relationships with partners and result in service review or suspension. • Conduct yourself professionally in all interactions with hosts, editors, and partners we introduce you to. • Not disparage, misrepresent, or defame BuzzFuzz, our team, or placement partners in public or private communications. BuzzFuzz is not responsible for placement outcomes resulting from your failure to fulfill these responsibilities.
7. Intellectual Property
6.1 BuzzFuzz Property BuzzFuzz owns all rights, title, and interest in its proprietary methodologies, systems, pitch frameworks, target databases, research tools, templates, software, branding, and website content. Nothing in these Terms transfers any BuzzFuzz intellectual property to you. 6.2 Your Property You retain all rights in your brand, trademark, name, likeness, proprietary content, and confidential business information that you provide to us. You grant BuzzFuzz a limited, non-exclusive, royalty-free license to use your materials solely to perform the Services. 6.3 Work Product Materials created specifically for your placement campaigns (pitch emails, bio copy, topic briefs, etc.) are prepared for your use and become yours upon full payment. BuzzFuzz retains the right to use anonymized, aggregated learnings from campaigns to improve its methodologies. 6.4 Published Content Interviews, articles, recordings, and other content produced by or featuring you and published by a third-party host or platform are subject to that platform's own intellectual property terms. We encourage you to review the terms of each placement partner. 6.5 Feedback If you provide feedback or suggestions about our Services, you grant us an irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation to you.
8. No Guarantees on Placements or Results
BuzzFuzz operates in a media ecosystem where editorial decisions are made by independent third parties: podcast hosts, editors, producers, and event organizers: over whom we have no control. We do not guarantee: • A specific number, type, or quality of placements. • Specific audience sizes, download numbers, or readership. • Any particular business outcome, including leads generated, revenue, brand awareness lift, or search ranking improvement. We do commit to: • Applying our full professional effort to your campaign. • Transparent, timely reporting on outreach activity and placement status. • Working in good faith to replace placements that fall through due to our own error or negligence. Any performance benchmarks, historical averages, or projected outcomes referenced in our sales materials or communications are illustrative only and are not guarantees of your results.
9. Acceptable Use Policy
You agree not to use our Site or Services to: • Violate any applicable law, regulation, or third-party right (including intellectual property, privacy, and defamation laws). • Submit false, misleading, or fraudulent information in your pitch materials, bio, or client intake. • Impersonate any person or entity, or misrepresent your affiliation with any person or entity. • Engage in any form of spam, unsolicited outreach, or mass messaging through our systems. • Attempt to gain unauthorized access to our systems, accounts, or data. • Introduce malware, viruses, or other harmful code. • Use our Services to promote products or services that are illegal, harmful, deceptive, or that violate the terms of third-party platforms. • Reverse engineer, decompile, or attempt to extract source code from any BuzzFuzz software. • Scrape, crawl, or data-mine our Site or systems without prior written consent. • Engage in conduct that could harm BuzzFuzz's reputation or its relationships with placement partners. Violation of this policy may result in immediate suspension or termination of your account and engagement.
10. Confidentiality
9.1 Mutual Obligations Each party ("Disclosing Party") may share non-public, proprietary, or sensitive business information with the other ("Receiving Party"). Each Receiving Party agrees to: • Keep Confidential Information strictly confidential. • Use Confidential Information only as necessary to perform obligations under these Terms. • Not disclose Confidential Information to any third party without prior written consent, except to employees or contractors who need to know and are bound by equivalent confidentiality obligations. 9.2 Exceptions Confidentiality obligations do not apply to information that: • Is or becomes publicly known through no breach of these Terms. • Was rightfully known to the Receiving Party before disclosure. • Is independently developed by the Receiving Party without use of Confidential Information. • Is required to be disclosed by law, court order, or governmental authority (with reasonable advance notice to the Disclosing Party where permitted). 9.3 Survival Confidentiality obligations survive termination of the engagement for a period of 3 years.
11. Privacy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of information as described in our Privacy Policy. You acknowledge that we may use your name, company name, and general description of results (without disclosing confidential business data) in case studies, testimonials, and marketing materials, unless you opt out by notifying us in writing at [email protected].
12. Third-Party Services and Links
Our Services may involve, integrate with, or link to third-party services, platforms, and websites (e.g., podcast platforms, CRM tools, payment processors, scheduling software). We are not responsible for the availability, accuracy, content, or practices of any third party. Your use of third-party services is governed by those parties' own terms and privacy policies. We encourage you to review them. BuzzFuzz makes no warranty or representation regarding any third-party service and has no liability for your use of or reliance on any such service.
13. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BUZZFUZZ PROVIDES THE SITE AND SERVICES "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. • WARRANTIES THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. • WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OR PLACEMENT OUTCOMES. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: 13.1 Exclusion of Consequential Damages IN NO EVENT WILL BUZZFUZZ, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE OUR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 13.2 Cap on Liability BUZZFUZZ'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES IS LIMITED TO THE TOTAL FEES ACTUALLY PAID BY YOU TO BUZZFUZZ IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. 13.3 Essential Basis The limitations in this section are an essential element of the bargain between you and BuzzFuzz. BuzzFuzz would not be able to provide Services on commercially reasonable terms without these limitations. Some jurisdictions do not allow certain liability limitations, so some of the above may not apply to you.
15. Indemnification
You agree to indemnify, defend, and hold harmless BuzzFuzz and its officers, directors, employees, contractors, and agents from and against any claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: • Your use of the Services. • Your breach of these Terms. • Any materials or content you provide to BuzzFuzz. • Your violation of any applicable law or third-party right. • Your conduct with placement partners, podcast hosts, or other third parties. BuzzFuzz reserves the right to assume exclusive control of the defense of any claim for which indemnification is owed, at your expense. You agree to cooperate with our defense of such claims.
16. Termination
15.1 Termination by Either Party Either party may terminate an active engagement by providing 30 days' written notice to the other party. Notice must be sent to [email protected] or to the contact specified in your Order Form. 15.2 Immediate Termination by BuzzFuzz We may suspend or terminate your access to the Services immediately and without notice if: • You fail to pay any amount due and the failure continues for more than 14 days after notice. • You breach any material provision of these Terms and (if the breach is curable) fail to cure it within 10 days of our written notice. • You engage in abusive, fraudulent, or illegal conduct. • Continued provision of Services would violate applicable law. 15.3 Effect of Termination Upon termination: all unpaid fees for work performed through the termination date are immediately due; licenses granted to you under Section 6 terminate immediately; both parties will promptly return or destroy Confidential Information upon request. Provisions that by their nature should survive (including Sections 6, 8, 9, 12, 13, 14, 16, 17, 18, and 20) will continue in effect after termination.
17. Dispute Resolution and Arbitration
16.1 Informal Resolution Before initiating any formal dispute process, the parties agree to attempt good-faith negotiation for at least 30 days. To initiate informal resolution, send a written description of the dispute to [email protected]. 16.2 Binding Arbitration If the dispute is not resolved informally, it will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted by a single arbitrator in New Castle County, Delaware (or by video if both parties agree). The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction. 16.3 Class Action Waiver YOU AND BUZZFUZZ EACH WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. 16.4 Exceptions Either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration. Claims for non-payment may also be brought in small claims court if eligible.
18. Force Majeure
Neither party will be liable for any delay or failure to perform obligations under these Terms (other than payment obligations) to the extent caused by circumstances beyond that party's reasonable control, including but not limited to natural disasters, pandemics, acts of government, internet outages, power failures, or third-party platform disruptions. The affected party will promptly notify the other party of the force majeure event and will use commercially reasonable efforts to resume performance as soon as possible. If a force majeure event continues for more than 60 days, either party may terminate the affected portion of the engagement without further liability.
19. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of laws provisions. For any disputes not subject to arbitration (see Section 16), both parties consent to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware, and waive any objection to venue or personal jurisdiction in those courts.
20. Electronic Communications and Signatures
By using our Services, you consent to receive communications from us electronically via email, in-app notifications, or postings on our website. You agree that electronic communications satisfy any legal requirement that communications be in writing. You also agree that electronic signatures (including clicking "I agree," checking an acceptance box, or returning a signed PDF) are valid and binding to the same extent as handwritten signatures under applicable law, including the Electronic Signatures in Global and National Commerce Act (ESIGN) and the Uniform Electronic Transactions Act (UETA).
21. General Provisions
Entire Agreement: These Terms, together with the Privacy Policy and any applicable Order Form, constitute the entire agreement between you and BuzzFuzz regarding the Services and supersede all prior discussions, representations, and agreements. Severability: If any provision of these Terms is found to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect. Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. BuzzFuzz may assign these Terms in connection with a merger, acquisition, or sale of substantially all our assets, with notice to you. Notices: Except as otherwise stated, notices to BuzzFuzz should be sent to [email protected]. Notices to you will be sent to the email address associated with your account. No Agency: Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and BuzzFuzz. Headings: Section headings are for convenience only and have no legal effect.
22. Changes to These Terms
We may modify these Terms from time to time. When we make material changes, we will: • Update the "Last updated" date at the top of this page. • Notify active clients by email at least 14 days before the changes take effect. If you disagree with updated Terms, you may terminate your engagement as provided in Section 15 before the changes take effect. Continued use of the Services after the effective date of any update constitutes your acceptance of the modified Terms.
23. Contact Us
Questions, concerns, or notices regarding these Terms should be directed to: BuzzFuzz Inc. Attn: Legal 228 Park Ave S, PMB 47291 New York, NY 10003-1502 Email: [email protected] We aim to respond to all legal inquiries within 5 business days.